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The hunger for ‘new and improved’ among consumers has never been greater.
A few weeks ago, I saw a well-dressed young woman stroll into the Google headquarters at Pyrmont in Sydney. She looked like she worked there.
With increased competition and the old school tie network not being as effective as used to be, lawyers, accountants and other professionals have had to go out and sell.
Head of funds management, La Trobe Financial
Who is your investment hero?
I subscribe to the old Warren Buffett principle about not investing in things you don’t understand. Your scorecard is not computed using Olympic diving methods: degree of difficulty doesn’t count.
S&P/ASX 200: 5462.30 +0.30% (March 07 close)
Click through for more information on the investments of Australia’s wealthiest shareholders.
“I don’t need kids, I have a dog,” said the female chief-of-staff loudly, and often. It was a notoriously blokey company where women knew that the only way to get ahead was to be tough, have a strong liver, swear robustly and promote yourself as “deliberately barren”.
Don’t hoard the data your company collects. Your customers, lead by the ‘post-digital’ crowd, want you to empower them with their personal information says social media guru Brian Solis.
Very few professionals have discovered cost consciousness. Yet, of all the client service attributes measured in Beaton’s research studies over the last decade amongst thousands of clients of professional services firms of all types, cost consciousness stands out head and shoulders in its importance – and neglect by practitioners.
Global retail director, Specsavers
What is the best piece of advice you have ever received?
Recruit self-disciplined people who don’t need to be managed so you can manage the business, not the people. It’s amazing how much more focus and time you have when you have the right people around you.